It is our policy that packaging is for the protection of the toys or figurines inside (including carton box). If the packaging has been damaged during the course of delivery but the item inside has not been affected, no replacement will be made by us. Your understanding is greatly appreciated.
If you notice any item damage caused by delivery, please refer to the FAQs section: “Nonconformity with Damaged Items/Missing Parts“ of “Return and After-Sales Services”.
