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⚡Free Shipping net purchase ≥HK$400 | Easy Trade Self pick-up ≥HK$200

🐣Easter Promotion 30% Off: Mar 18 to Apr 7

⚡Free Shipping net purchase ≥HK$400 | Easy Trade Self pick-up ≥HK$200

🐣Easter Promotion 30% Off: Mar 18 to Apr 7

⚡Free Shipping net purchase ≥HK$400 | Easy Trade Self pick-up ≥HK$200

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HOT NEWS

29th Apr 2024
Special Delivery Arrangements During Inventory Counting Period: 
🔸Shipping will be suspended from April 29 to May 2.
🔸Delivery will resume on May 3.

Mong Kok-Easy Trade Redemption Center Service:  (Easter and Tomb-Sweeping Day):

🔸Good Friday (29/3 Friday): OFF

🔸The day after Good Friday (30/3 Saturday): OFF

🔸 (31/3) Service hours: Business as usual 12pm - 10pm

🔸Easter (1/4 Monday): OFF

🔸Qingming Festival (4/4 Thursday): OFF

 

Wan Chai-Easy Trade Redemption Center Service: (Easter and Tomb-Sweeping Day):

🔸Good Friday (29/3 Friday): OFF

🔸The day after Good Friday (30/3 Saturday):OFF

🔸 (31/3) Service hours: OFF

🔸Easter (1/4 Monday): OFF

🔸Qingming Festival (4/4 Thursday): OFF

 

The store delivery service will be suspended on the day of the holiday. If you plan to pick up the goods during the above hours, please pay attention to the relevant arrangements.

All current orders will resume shipping on December 27 (Sunday). Sorry for any inconveniences caused. Thanks.

December 19, 2023
Notification of Service Adjustment in relation to Pickup and Delivery Service
SF Express Service Adjustment(special holidays) :
🔸Delivery is OFF from Christmas Eve (24/12) to the day after Christmas (26/12 Tuesday)
🔸Delivery will be OFF on Lunar New Year's Day (1/1 Monday) and the day after Lunar New Year's Day (2/1 Tuesday)

All current orders will resume shipping on December 27 (Sunday). Sorry for any inconveniences caused. Thanks.

————————————————————

Mong Kok-Easy Trade Redemption Center Service: 
🔸Winter Solstice (22/12 Friday) Service Time: 12pm - 5pm
🔸Christmas Eve (24/12) Normal service: 12pm - 10pm
🔸Christmas Day (25/12 Monday) OFF
🔸The day following Christmas (26/12 Tuesday) OFF
🔸New Year's Eve (31/12) Shortened to 11am to 7pm
🔸New Year's Day (1/1) OFF

Wan Chai-Easy Trade Redemption Center Service:
🔸Winter Solstice (22/12 Friday) Service Time: 11am - 5pm
🔸Christmas Eve (24/12): 1pm - 6pm
🔸Christmas Day (25/12 Monday) OFF
🔸The day following Christmas (26/12 Tuesday) OFF
🔸New Year's Eve (31/12) Shortened to  1pm - 5pm
🔸New Year's Day (1/1) OFF

The store delivery service will be suspended on the day of the holiday. If you plan to pick up the goods during the above hours, please pay attention to the relevant arrangements.

All current orders will resume shipping on December 27 (Sunday). Sorry for any inconveniences caused. Thanks.

1st Nov 2023
Special Delivery Arrangements During System Upgrade: 
🔸Shipping suspended from Nov 2 to Nov 8.
🔸Delivery resumes on Nov 9.
14th Jul 2023
Notice of free shipping price adjustment : 
🔸Free shipping upon net purchase over HK$400.
🔸Free self-Pick shipping upon purchase over HK$200.
26th Apr 2023
Special Delivery Arrangements During Inventory Counting Period: 
🔸Shipping will be suspended from April 28 to May 4.
🔸Delivery will resume on May 5.
29th Mar 2023
Notification of Service Adjustment in relation to Pickup and Delivery Service
SF Express Service Adjustment:
🔸Easter Holiday (5/4 - 10/4) OFF
----------
 

9th Sep 2022
EASY TRADE Redemption Center Adjustment

🔸The service time of our office and redemption centre will be altered to 11:00 am to 5:00 pm at Mid-Autumn Festival (10/9 SAT)
🔸Trade centre will be opened as usual on the second day following the Mid-Autumn Festival (11/9 SUN)
🔸Centre will be closed on the second day following the Mid-Autumn Festival (12/9 MON).

During this period, Redemtpion Service has to be temporarily suspended.  Please pay attention to the arrangement.

 
7th Feb 2022
Notification of SF Express Service Adjustment
Delivery service will be suspended for building stated in the “Restriction-Testing Declaration” operations with effective from today until further notice. For information of the affected buildings, please refer to the Government's Compulsory Testing Notice
 
 
28th Jan 2022
Notification of Service Adjustment in relation to Pickup and Delivery Service
SF Express Service Adjustment:
🔸Lunar New Year Holiday (1/2-3/2) OFF
 
EASY TRADE Redemption Center Adjustment:
🔸Lunar New Year's Eve (31/1) Shortened to 12noon to 5pm
🔸Lunar New Year Holiday (1/2-3/2) OFF
 
21th Dec 2021
Notification of Service Adjustment in relation to Pickup and Delivery Service
SF Express Service Adjustment:
🔸Christmas (25/12) OFF
🔸The day following Christmas (26/12)  OFF
🔸The fist Sunday after Christmas (27/12) OFF
 
EASY TRADE Redemption Center Adjustment:
🔸Winter Solstice (21/12) Shortened to 12noon to 5pm
🔸Christmas Eve (24/12) Usual Service
🔸Christmas (25/12) OFF
🔸The day following Christmas (26/12) Usual Service
🔸The fist Sunday after Christmas (27/12) OFF
🔸New Year's Eve (31/12) Shortened to 11am to 7pm
🔸New Year's Day (1/1) OFF
Please pay attention to the relevant arrangements of EASY TRADE Redemption Center.
 
18th Dec 2020
Notification of Service Adjustment in relation to Pickup and Delivery Service
 
SF Express resumes the pick-up and delivery services for all Hong Kong residential.  SF shipments in residential areas might face potential delay. Customers might consider to use SF Store/Centre pickup service or door-to-door service in commercial/industrial areas.
 
We sincerely apologize for any inconvenience or delay it might cause. If you have any inquiries, please consult SF Express Customer Service directly. 
 
SF Express Customer Service Hotline and Office Hours:
SF Hotline: +852 2730 0273
Monday - Friday   08:00 - 20:30
Saturdays, Sundays and Public Holidays   08:00 - 20:00
 
 
1st Dec 2020
New Shipment Method – Self Pickup at EASY TRADE Redemption Center
 
For better shopping experience, we provide Self pickup service at EASY TRADE Redemption Center in Mong Kok. Free shipping fee upon net purchase of HKD300. (original HKD25 delivery fee for self pickup) 
 
Please refer to FAQs section: “Shipment and Delivery Fee” for more details.
 
EASY TRADE Redemption Center Address:
Address: 18/F, Attilio Building, 579 Nathan Road, Mong Kok, Kowloon
Office hours: Mon-Sun: 12:00 - 22:00 (Public holiday: off)
 
11th Sep 2020
We are now inviting you to register as TOYC member, you will receive our promotions and products information regularly. Please remember to select the "Shop Updates and Promotions" box while sign up.
 
 
10th Aug 2020
Related Measures for Novel Coronavirus (COVID-19)
 
In view of the situation of the Novel Coronavirus (COVID-19), all staff including packaging, warehouse, front-line and office, is required to have proper wearing of surgical masks to maintain good personal hygiene. Temperature screening and hand sanitizing for all staff and visitors before entering workplace.

 

Notice of Suspension on To-Door Pickup and Delivery Service of Designated District
 
In view of the situation of the Novel Coronavirus (COVID-19), to enhance social distancing for the safety of customers and employees, SF Express suspends the to-door pick-up and delivery services in 7 designated districts, namely Choi Hung, Choi Wan, Diamond Hill, Wong Tai Sin, Lok Fu, San Po Kong and Tsz Wan Shan, with effective from 13 July 2020 until further notice. For further inquiries, please contact SF Customer Service directly.
 
SF Express Customer Service Hotline and Office Hours:
SF Hotline: +852 2730 0273
Monday - Friday   08:00 - 20:30
Saturdays, Sundays and Public Holidays   08:00 - 20:00